Loan Customer Inquiry Form

Welcome, Valued BPI Client! 

The Loan Customer Inquiry Form provides easy access for clients to submit various post-booking concerns, queries and requests. Via the online form, specific after-sales service request chosen by client will be routed to the designated Retail Loan Center for immediate processing and fast response time.

To ensure fast processing of your request, please fill out all entries in the form.

Request/s received after 3:00 pm will be considered request for the next banking day.

An e-mail, call, SMS or Viber notice should be sent to you as confirmation of the submitted request. In the event that you did not receive any of the mentioned notifications, you may call or e-mail us for confirmation by contacting us here.

I acknowledge that submitting this sign-up form would mean that I agree to the Privacy Policy of the Bank.

Send us a message
For inquiries and comments, please send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000

Deposits are insured by PDIC up to P500,000 per depositor.
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BPI is regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
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